Transparent quote factors without a one-size-fits-all rate card.
Dragonfly Delivery does not publish a full internal rate card online because freight, courier, pallet, and direct-drive jobs depend on real shipment conditions. This guide explains what affects pricing so customers know what to prepare before requesting a quote.
Final pricing is confirmed by dispatch
Standard estimates help with planning, but final pricing depends on address details, shipment size, access conditions, timing, route availability, fuel, HST, and any special handling required.
- Pickup and delivery location
- Pieces, pallets, dimensions, and weight
- Dock, curbside, residential, or inside access
- Tailgate, appointment, hand-bombing, or wait time
- Urgency, route availability, and delivery window
From estimate to booked delivery.
A calculator result or quote request helps start the process, but it does not confirm a booking until dispatch reviews the details and the final quote is accepted.
1. Estimate or request
Use the standard estimate tool for simple shipments or the full quote form for freight, pallet, job-site, regional or access-sensitive work.
2. Dispatch review
Dispatch checks pickup, delivery, timing, freight size, access requirements, tailgate needs, route availability and special handling notes.
3. Quote confirmation
Final pricing, timing and service fit are confirmed before the delivery is scheduled. Proof-of-delivery requirements can also be noted.
How Dragonfly Delivery quotes shipments.
This page gives customers a practical understanding of what drives pricing. It is not an internal rate card and should not be treated as a guaranteed final quote.
Small parcel & courier work
Small parcel requests are priced by distance, urgency, package size, number of stops, pickup readiness, receiver access, and whether the shipment needs same-day or direct-drive handling.
Skid & pallet delivery
Pallet and skid requests are reviewed based on the number of skids, dimensions, weight, whether freight is stackable, dock access, tailgate requirements, residential conditions, and appointment windows.
Ontario direct-drive routes
Regional moves are quoted by route, vehicle requirement, urgency, load details, access conditions, and availability. Longer Ontario lanes usually need dispatch review before final confirmation.
Common items that affect final pricing.
Most quote differences come from access, timing, handling, or uncertainty. The more complete the request, the faster dispatch can confirm an accurate price.
Why not publish every rate?
Publishing a full internal rate card can create confusion because a shipment that looks simple online may require a different vehicle, extra handling, or dispatch review once the real access details are known.
Dragonfly Delivery gives customers practical pricing guidance and a standard estimate tool, while protecting both sides from underquoting complex freight.
When the calculator is useful — and when dispatch should review.
Good fit for an estimate
- Standard GTA parcel or pallet work
- Known pickup and delivery cities
- Clear weight and dimensions
- Commercial access or simple curbside requirements
- Standard timing with no unusual handling
Dispatch review required
- Oversized, overweight, fragile, or high-value freight
- Hand-bombing, stairs, elevators, or inside delivery
- Multiple stops or unclear addresses
- After-hours, weekend, urgent, or appointment work
- Regional Ontario or unusual access conditions
Pricing questions.
Is the estimate a final price?
No. The estimate is a planning tool. Final pricing is confirmed after dispatch reviews pickup, delivery, freight, timing, access, fuel, HST, and availability.
Can regular customers get account pricing?
Yes. Businesses with recurring deliveries, job-site work, supplier routes, or repeated freight needs can request commercial account support.
Why does access matter?
Loading docks, forklifts, tailgates, residential access, elevators, stairs, parking, and appointment windows all affect the time and equipment needed for the job.