Operational scope

Services are reviewed based on route, freight type, access conditions, timing, equipment needs, and operational availability.

Quote accuracy

Pricing depends on accurate information. Weight, dimensions, number of pieces, access conditions, tailgate needs, wait time, inside delivery, appointment requirements, or route changes may affect final pricing.

Detail	Why it matters
Weight and dimensions	Determines vehicle suitability and space requirements.
Dock or tailgate access	Changes equipment and handling requirements.
Ready time and deadline	Affects scheduling and route planning.

Shipment preparation

Customers are responsible for packaging, stabilizing, labeling, and preparing freight before pickup.

Restricted freight

Unsafe freight, illegal goods, hazardous materials, prohibited items, or improperly prepared shipments may be refused.